Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing, downloading, installing, or using IronMind ("the Service", "we", "our", or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the Service and uninstall the application from your devices.

These Terms of Service ("Terms") govern your access to and use of the IronMind platform, including our iOS application, Apple Watch companion app, website, and all related services. By creating an account, subscribing to our service, or using any part of the platform, you agree to these Terms.

1.1 Eligibility (Age Requirements)

IronMind is not intended for children under 16 years of age. By creating an account and using the Service, you represent and warrant that you are at least 16 years old and meet the minimum age of digital consent in your country (or that you have verifiable permission from a parent or guardian where required). If we learn that we have collected personal information from a child under 16 without appropriate consent, we will promptly delete that information.

1.2 Binding Agreement

These Terms constitute a legally binding agreement between you and IronMind. You acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

IronMind is an AI-powered training companion platform designed to help athletes achieve their endurance sports goals. Our services include:

• AI-Generated Training Plans: Personalized training plans generated using advanced AI systems (macro, meso, and micro planners) tailored to your goals, fitness level, event date, and available training time
• Training Calendar: Visual calendar interface for viewing and managing workouts
• Strava Integration: Connect and sync your Strava activities for automatic workout tracking and matching with your plan
• Performance Analytics: Track your progress with detailed statistics and performance metrics; Pro and Premium plans include advanced Strava insights and performance analytics
• AI Coach Chat: Chat with Coach Tanguy, our AI coach, for personalized training advice and guidance (Premium plan)
• Custom Route Planning: Generate custom running and cycling routes based on your location (Premium plan)
• Calendar Subscription: Sync your training plan with external calendar applications via an iCal feed and subscribe URL (Premium plan)
• Apple Watch Companion App: Track workouts in real time with HealthKit integration, GPS route guidance, turn-by-turn navigation, live heart rate zones, lap tracking, and auto-save to Apple Health
• Local Notifications: Configurable workout reminders, event countdowns, milestone celebrations, and motivational nudges

The current Terms of Service and Privacy Policy are available to view and download at any time from within the application and via our API, without requiring an account.

3. Use License

Permission is granted to use IronMind for personal, non-commercial purposes only. This is the grant of a limited, non-exclusive, non-transferable, revocable license, not a transfer of title. Under this license you may not:

• Modify, copy, or create derivative works from the materials or software
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer, decompile, or disassemble any software contained in IronMind
• Remove any copyright or other proprietary notations from the materials
• Use the service in any way that violates applicable laws or regulations
• Interfere with or disrupt the service, servers, or networks
• Attempt to gain unauthorized access to any part of the service
• Circumvent, disable, or interfere with any security or access control features
• Use automated tools, bots, scrapers, or similar technology to access the service without authorization

This license shall automatically terminate if you violate any of these restrictions and may be terminated by IronMind at any time.

4. Subscription Plans and Pricing

IronMind offers subscription plans (e.g., Basic, Pro, Premium) with different features and limits.

4.1 Subscription Terms

• Subscriptions are billed on a recurring monthly basis
• On iOS, subscriptions are processed through Apple's App Store. By subscribing via the iOS app, you agree to Apple's terms of service for in-app purchases.
• On the web, subscriptions are processed through Stripe. By subscribing via the web, you agree to Stripe's Terms of Service.
• Pricing, billing period, and any trial period (if offered) are displayed in the application and/or during checkout and may change from time to time as permitted by law
• All prices are displayed in the applicable currency and may be subject to applicable taxes
• We reserve the right to change pricing with 30 days' notice to existing subscribers

4.2 Plan Regeneration Limits

• Basic: 1 training plan regeneration per calendar month
• Pro: 3 training plan regenerations per calendar month
• Premium: 5 training plan regenerations per calendar month

Regenerations reset at the beginning of each calendar month. Unused regenerations do not roll over. A regeneration replaces your existing plan with a new one generated from your current questionnaire and preferences.

4.3 Free Trials

We may offer free trial periods for subscription plans. If a free trial is offered:

• The trial duration will be clearly stated before you subscribe
• At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends
• If you have previously redeemed a free trial for the same plan, you may not be eligible for another trial
• You can check your trial eligibility and manage your subscription through the App Store (iOS) or your account settings (web)

4.4 Cancellation

• iOS: You may cancel your subscription at any time through the App Store (Settings → Apple ID → Subscriptions → IronMind). Cancellation takes effect at the end of your current billing period. You will continue to have access to your subscription features until the end of your paid period. IronMind cannot cancel or modify App Store subscriptions on your behalf.
• Web: You may cancel your subscription at any time through your account settings or the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period.

4.5 Refunds

• iOS: Refunds for App Store purchases are handled by Apple according to Apple's refund policy. To request a refund, contact Apple through reportaproblem.apple.com.
• Web: Refunds for web subscriptions are handled on a case-by-case basis. Contact us through the application if you believe you are entitled to a refund.

5. AI-Generated Training Plans and Health Disclaimer

IronMind provides AI-generated training plans, workout recommendations, and coaching advice. These are informational suggestions only and do not constitute medical advice, professional fitness instruction, or a replacement for consultation with qualified healthcare or fitness professionals.

IMPORTANT HEALTH AND SAFETY DISCLAIMERS:

• Consult Your Doctor: Always consult with a qualified healthcare provider before beginning any new exercise program, especially if you have any pre-existing medical conditions, injuries, chronic illnesses, or if you are pregnant or nursing.
• Not Medical Advice: The training plans, AI coach responses, and any other guidance provided by IronMind are generated by artificial intelligence based on the information you provide. They do not constitute medical advice, diagnosis, or treatment. AI systems can make errors and may not account for all individual health circumstances.
• Your Responsibility: You are solely responsible for:
  • Assessing whether a training plan is appropriate for your fitness level and health condition
  • Choosing realistic timelines for your endurance goals
  • Listening to your body and stopping exercise if you experience pain, dizziness, shortness of breath, or any unusual symptoms
  • Adjusting or discontinuing training as needed
  • Seeking emergency medical attention if necessary
• Assumption of Risk: Participation in any exercise program carries inherent risks of injury, illness, or death. By using IronMind, you acknowledge and voluntarily accept these risks. You agree that IronMind, its officers, employees, and affiliates shall not be liable for any injury, illness, disability, or death resulting from your use of the training plans, recommendations, or any other aspect of the Service.
• HealthKit Data: Workout data recorded via the Apple Watch app and saved to Apple Health is for informational purposes only. Heart rate data, calorie estimates, and other fitness metrics should not be used for medical diagnosis or treatment decisions.

5.1 AI Coach Chat (Premium)

If you use the AI coach chat feature, your messages are processed to generate responses. In the current backend implementation, we do not store chat transcripts in our application database; any conversation history used for context is provided by the client at the time of the request. AI features may rely on third-party service providers as described in our Privacy Policy. The AI coach is not a licensed physician, personal trainer, nutritionist, or mental health professional. Responses should be considered general guidance, not professional advice.

6. Apple Watch and HealthKit

6.1 HealthKit Integration

The IronMind Apple Watch app integrates with Apple HealthKit to record and read workout data. By using this feature, you:

• Authorize IronMind to write workout sessions and workout routes to Apple Health
• Authorize IronMind to read heart rate, distance, calories, step count, and other fitness metrics during active workout sessions
• Understand that HealthKit data is stored on your device and managed by Apple's HealthKit framework
• Acknowledge that workout metrics (heart rate, pace, calories) are estimates and may not be perfectly accurate
• Can revoke HealthKit permissions at any time through the Apple Health app

6.2 Location Services

The Apple Watch app uses location services during active workouts to:

• Display your position on the route map
• Provide turn-by-turn navigation along planned routes
• Record a GPS route for your workout (attached to your HealthKit workout record)
• Detect off-route conditions and alert you

Location tracking occurs only during active workout sessions and only when you have granted "When In Use" location permission. We do not track your location in the background or outside of workouts.

6.3 Workout Data

Workout summary data (duration, distance, calories, average heart rate) may be synced between your Apple Watch and iPhone app for display in your training dashboard. This data transfer occurs on-device via Apple's WatchConnectivity framework.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IRONMIND EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF THE SERVICE, AI-GENERATED CONTENT, OR ANY INFORMATION PROVIDED
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY OF HEALTHKIT DATA, WORKOUT METRICS, GPS DATA, OR ANY HEALTH-RELATED MEASUREMENTS

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• IN NO EVENT SHALL IRONMIND, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, USE, BODILY INJURY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
• IRONMIND'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO IRONMIND IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY EUROS (€50).
• THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF IRONMIND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless IronMind, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or conduct in connection with the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any claim that your use of the Service caused injury, damage, or loss to any person or property
• Your failure to follow appropriate medical advice or exercise safety precautions

10. User Account and Data

You are responsible for maintaining the confidentiality of your account and password. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Use a strong, unique password
• Not share your account credentials with others

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

11. Strava Integration

By connecting your Strava account, you authorize IronMind to access and modify your Strava activity data through the Strava API.

What Data We Access: We access your activity data including distance, duration, pace, heart rate, cadence, elevation, and activity types. We use the activity:read_all scope to access all your activities, including private activities, to match your completed workouts with your training plan.

Write Permissions: We also request the activity:write scope, which allows us to:

• Update activity names and descriptions on your Strava activities
• Automatically add training plan information to your completed workouts
• Enhance your Strava activities with relevant training context

Important: We will only modify your Strava activities that are matched to your training plan workouts. We will not create new activities, delete existing activities, or modify activities that are not part of your training plan. All modifications are clearly identifiable and can be reviewed in your Strava account.

How We Use Your Data: We use your Strava data exclusively to:

• Match your completed workouts with your training plan
• Provide personalized training recommendations
• Generate training statistics and progress analytics
• Calculate performance scores comparing planned vs actual workouts
• Automatically update matched Strava activities with training plan information (names and descriptions)

Your Rights:

• You can disconnect your Strava account at any time through your account settings
• You can request deletion of your Strava data at any time
• You can manually revert any changes we make to your Strava activities
• We do not sell or share your Strava data with third parties
• We do not use your data for any purpose other than providing you with training services

Data Security: We store your Strava access tokens securely and use industry-standard security measures to protect your data. We comply with Strava's API usage policies and terms of service.

Strava's Terms: Your use of Strava is also governed by Strava's Terms of Service and Privacy Policy. Please review these documents.

12. Payment Processing

12.1 iOS (Apple In-App Purchases)

Subscriptions on iOS are processed through Apple's App Store using StoreKit 2. By purchasing a subscription through the iOS app:

• You agree to Apple's terms for in-app purchases (Apple Media Services Terms and Conditions)
• Payment is charged to your Apple ID account at confirmation of purchase
• Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period
• Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate
• You can manage and cancel subscriptions in your device's Settings → Apple ID → Subscriptions
• Any unused portion of a free trial period (if offered) will be forfeited when you purchase a subscription
• IronMind does not process, store, or have access to your payment card information or Apple Pay details

12.2 Web (Stripe)

Payments on the web platform are processed through Stripe, a third-party payment processor. By subscribing via the web:

• You agree to Stripe's Terms of Service and Privacy Policy
• We do not store your full payment card information
• All payment data is handled securely by Stripe according to PCI DSS standards
• You authorize us to charge your payment method for recurring subscription fees
• If payment fails, we may suspend your account until payment is resolved

13. Intellectual Property

All content, features, and functionality of IronMind, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, software, training plan algorithms, and AI models, are the property of IronMind or its content suppliers and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform without our prior written consent.

14. User Content

You retain ownership of any content you submit to IronMind (e.g., questionnaire responses, chat messages). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing, maintaining, securing, and improving our services. This may include processing your content via trusted third-party service providers (e.g., AI and infrastructure providers) as described in our Privacy Policy.

You are responsible for ensuring that any content you submit does not violate any third-party rights or applicable laws.

15. Privacy Policy

Your use of IronMind is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information. Where consent is required under applicable law (e.g., GDPR), we will request it separately and you can withdraw it as described in the Privacy Policy.

16. Prohibited Uses

You may not use IronMind:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the service
• To resell, redistribute, or commercially exploit the service or any content therein
• To create competing products or services using information obtained from the Service

17. Service Availability

We strive to provide reliable service but do not guarantee that the service will be available at all times. The service may be unavailable due to:

• Scheduled maintenance
• Unscheduled maintenance or repairs
• Technical failures
• Force majeure events (natural disasters, pandemics, government actions, etc.)
• Apple App Store, Strava API, or third-party service outages

We are not liable for any loss or damage resulting from service unavailability. Third-party integrations (Strava, Apple HealthKit, Apple App Store) are subject to the availability and terms of those third-party services, which are outside our control.

18. Modifications to Terms

IronMind may revise these Terms of Service from time to time. By continuing to use the Service after revisions become effective, you agree to be bound by the updated Terms.

We will notify you of material changes to these Terms by:

• Posting the updated Terms in the application
• Updating the "Last updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice in the application

If you disagree with any changes, your sole remedy is to stop using the Service and delete your account.

19. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the service will immediately cease
• We may delete your account and data (subject to our Privacy Policy)
• You remain responsible for any charges incurred up to the termination date
• Sections 7, 8, 9, 13, 20, and 21 shall survive termination

You may terminate your account at any time by deleting your account through the settings page. Upon account deletion, we delete your personal data from our systems as described in our Privacy Policy, and we request deletion of your Stripe customer record (web users) where applicable. Note that if you have an active iOS subscription, deleting your IronMind account does not automatically cancel your App Store subscription — you must cancel it separately through your device's Settings.

20. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.

20.1 Dispute Resolution

Before filing a formal claim, you agree to first attempt to resolve any dispute informally by contacting us. We will try to resolve the dispute within 30 days. If we cannot resolve it informally, any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Belgium.

20.2 EU Consumer Rights

If you are a consumer in the European Union, you may also be entitled to submit a complaint through the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

Nothing in these Terms shall affect your statutory rights as a consumer under applicable EU law.

21. General Provisions

21.1 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

21.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and IronMind regarding the use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

21.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. Any waiver must be in writing and signed by IronMind.

21.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

21.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, war, terrorism, power failures, internet disruptions, or third-party service outages.

22. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Through the application settings page
• Via email: support@ironmind.be
• Through the contact form in the application

---

By using IronMind, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.